Shipping policy
Shipping Policy for Dr. Essa Laboratory & Diagnostic Centre
At Dr. Essa Laboratory & Diagnostic Centre, we are committed to making diagnostic testing as convenient and hassle-free as possible. Here’s everything you need to know about how our services work:
Service Booking and Confirmation
- After booking a diagnostic test on our website, our Contact Centre team will reach out to the person who placed the order.
- Once the booking is confirmed, you will have two options for sample collection:
- Visit to the Nearest Essa Lab: We will schedule your visit to the nearest Essa Lab branch for your sample collection.
- Free Home Sample Collection: You can opt for a completely free-of-cost home sample collection service at your convenience.
Home Sample Collection Process
- If you choose home sample collection, our trained professionals will visit your location at the scheduled time to collect the required samples.
- This service is entirely free, ensuring a smooth and stress-free experience for all our customers.
Reporting
- Test reports can be accessed easily through our online reporting system on the website. You will receive a notification once your reports are ready.
Availability
Our services are available 24/7, ensuring you receive timely and reliable diagnostic support whenever you need it.
For any questions or assistance, feel free to reach out to us at (+92-21) 111-786-986 or message us on WhatsApp.