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Types Of Information We Collect:

Information we collect from our website visitors:

  • Names
  • Addresses
  • Phone numbers
  • E-mail addresses
  • IP addresses
  • Access dates and times
  • Company Name

 

Purpose Of Information We Collect:

The information you provide shall be used to contact you when necessary. Your tracking information may be used to identify you and to gather broad demographic information. The information is also used to customize your experience

 

How Do We Collect Information:

We may use cookies to recognize returning users. This helps us improve your user experience. We also may use third party tools to capture your data in order to better your user experience of our website. You are allowed to disable cookies by changing your browser settings, this may affect your user experience.

 

We Protect Your Information:

You acknowledge that Dr.Essa Lab doesn't guarantee that some personal information will not be intercepted and manipulated by third parties. For the aim of operating this website, Dr.Essa Lab may collect personal info. This information can never be used for communication, transfer, sale, assignment or any other commercial dealing with third parties without our customer’s consent. Although this information could but be transferred between numerous internal departments or with distributors adhering to a protection of non-public info policy, for the aim of administration ,management and marketing purpose.

No Dr.Essa Lab representative is permitted to get personal or credit information from you over the phone. If this is often the case, we tend to raise you to contact us so that we can investigate. Please note that this rule/clause isn't applicable to those cases, within which we tend to share knowledge with the govt. or relevant authorities.



Refund Policy

We will notify you once we’ve received and inspected your booking, and let you know if the refund was approved or not. Refund is only application incase of company fails to provide services to the customer.

If approved, you’ll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

We have a 48-72 Hours refund policy.

You’ll need the receipt or proof of your booking.

You can always contact us for any refund question at our UAN no: 021-111-786-986.

 

 

Exceptions / non-returnable items

Refund on discounted services is not applicable.